No Returns or Refunds: Please be aware that all sales are absolutely final. Once your order is placed, we cannot offer any refunds or credits under any circumstances.
Pick-Up Reminder: If you choose the pick-up option, it's crucial to set a reminder on your phone. We're committed to providing you with the freshest plants, and to achieve this, we start growing your trays immediately upon order placement. Therefore, please ensure timely pick-up to maintain the quality of your plants.
Emergency Pick-Up Plan: In case of an unforeseen emergency, we strongly recommend having a backup person available to pick up your plants. Our greenhouse operates efficiently, and any delay in pick-up may affect the health and quality of your custom-grown trays.
Thank you for choosing us for your plant needs, and we appreciate your understanding of our policies and procedures.